General Informations

General Informations

The user manual provided with our products contains all necessary technical information regarding the machine’s hardware. This manual must be read carefully by all relevant operators, and the machine should only be operated after this information has been reviewed.

Ensuring that our machines maintain their original safety and efficiency for many years depends on strict adherence to these instructions.

The technical drawings and operational details included in the manual serve as a fundamental guide for users.

Dear Manufacturers;

In the event of any technical issues, you may contact our headquarters via our communication channels for support requests or spare part orders.

  • The technical identification plates specifying your machine’s model are permanently riveted to the machine body.
  • The serial number and production date are clearly indicated on this identification plate.
  • The average service life of our products is 10 years.

You can submiy any malfunctions or service requests related to the product to our authorized technical service address listed below, either verbally or in writing.

AUTHORIZED SERVICE CENTER

Address : Taşdelen Neighborhood, Atabey Street, No. 9 Çekmeköy – ISTANBUL / TURKEY
Phone : +90 444 41 78 Pbx
Fax : +90 850 577 91 78
Email : service@yilmazmachine.com.tr

To minimize response time and expedite the necessary procedures, it is important to provide the following information completely during all communications with our center or the authorized dealer from whom you purchased the machine.

  • Machine Serial Number
  • Voltage and Frequency Information
  • Machine Model
  • Date of Purchase
  • Detailed Description of the Malfunction/Issue
  • Information of the Purchasing Dealer
  • Average Daily Operating Time

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